7-Day Free Trial
Ends Feb. 27, 2017
Monthly Membership of $29.95
automatically charged after trial
To Cancel, Just Call
(855) 504 5868
Member Frequently Asked Questions

How do I contact customer service?

Please call our Customer Service Representatives at (855) 504 5868 and we'll be happy to assist you.

How do I cancel my membership?

To cancel your membership, you may do so at any time by contacting our Customer Service Representatives at (855) 504 5868. We are available to assist you:

Monday-Friday: 9 AM - 9 PM EST
Saturday: 9 AM - 6 PM EST
Sunday: 1 PM - 6 PM EST

Please have your membership information ready to ensure a smooth experience.

I canceled my membership, how can I reactivate it?

Please call our customer service representatives at CheckFreeScore.com and we'll be happy to assist you.

Is CheckFreeScore.com secure?

We realize that the information you provide is extremely sensitive and we use the utmost security measures to protect your data. Our website is encrypted using 128-bit SSL (secure sockets layer) technology.

I signed up for an account, how do I get started?

You will be automatically directed to our member portal once you have successfully completed the enrollment process. From the member dashboard, you can easily navigate between the different benefits. You will also receive a welcome e-mail that contains your log in credentials and other important information about your membership.

I never received a welcome e-mail, what should I do?

You will be sent a welcome e-mail within 24 hours of enrollment. If you have not received your e-mail in that time frame, be sure to check your spam folder. You should also add noreply@checkfreescore.com to ensure prompt delivery. Should you still not receive your welcome e-mail, please contact us at the customer service number referenced above.

© 2017 CheckFreeScore.com All Rights Reserved. Privacy Policy | Terms of Service

Important Information: The credit score you receive from us may not be the same scores used by lenders of other commercial users for credit decisions. There are various types of credit scores, and lenders use a different type of credit score to make lending decisions than the ones being offered.

Under federal law you have the right to receive a Credit Report from each of the three nationwide consumer reporting agencies once every 12 months. A Credit Score is not included.

After verification of your identity, your scores are available for immediate online delivery securely. Please note that the score you receive may not be the one your lender uses. Scores shown are for illustrative purposes only

CheckFreeScore.com provides you with the tools you need to access and monitor your financial profile through the program's credit reporting and monthly monitoring benefits. CheckFreeScore.com Credit Monitoring and its benefit providers are not credit repair service providers and do not receive fees for such services, nor are they credit clinics, credit repair or credit services organizations or businesses. Credit information is provided by TransUnion Interactive, Inc. and CSIdentity Corporation.